Leadership Team

  • Michael A. DiMayoACI, CFP, CLU, ChFC
    Managing Director
    Mike has been with Oxford since inception, being one of the driving forces behind the company and the enterprise risk management captive industry. He strives for constant improvement, pushing the envelope with his employees and the industry. In his spare time, he can be found touring with his AC/DC tribute band, High Voltage!
    Michael A. DiMayoACI, CFP, CLU, ChFC
    Managing Director
  • Kevin E. MyersCPA, M.S. of Taxation
    Managing Director
    Kevin has extensive experience in structuring captive insurance companies and related tax compliance and research for corporate, individual, and non-profit clients. Kevin's public accounting experience is concentrated in the areas of business succession planning, estate planning and wealth transfer, and business entity selection.
    Kevin E. MyersCPA, M.S. of Taxation
    Managing Director

Management Team

  • Kristan R. CostelloCPA
    Chief Financial Officer
    Kristan joined Oxford in 2014 after spending ten years in public accounting. On the leadership team, she manages Oxford Advisory, handles tax compliance, and is responsible for all other financial aspects for our clients. Kristan resides in Berlin, Maryland with her family.
    Kristan R. CostelloCPA
    Chief Financial Officer
  • David M. DiMayoACI
    Chief Executive Officer
    David enjoys many activities outside of the office; most notably family time with his children and outdoor recreation. He is an avid Baltimore sports fan - Go Ravens!
    David M. DiMayoACI
    Chief Executive Officer
  • Susan M. EuteneuerEsq.
    General Counsel and Chief Compliance Officer
    Susan enjoys finding solutions for our clients through providing captive insurance for their unique businesses and industry segment challenges. She is also our office Germanophile! Outside of work, Susan enjoys supporting her various charitable organization endeavors.
    Susan M. EuteneuerEsq.
    General Counsel and Chief Compliance Officer
  • Paul D. FranciscoACI, CLU, ChFC
    Chief Operating Officer
    Paul has been with Oxford since inception in 2010. He heads up Oxford’s operations as a part of the leadership team, and is responsible for coordinating underwriting, implementation, and ongoing client management. On his off day, he can be found on a soccer field or planning his next trip!
    Paul D. FranciscoACI, CLU, ChFC
    Chief Operating Officer
  • Laura L. Perisse
    Chief Commercial Officer
    With the client always in mind, - Laura thrives on building teams and processes that drive revenue growth. As she says, “It’s a great feeling to solve challenging insurance issues for our clients.”. When not working, Laura loves to travel and experience new adventures.
    Laura L. Perisse
    Chief Commercial Officer
  • Kellie A. Zacharko
    Senior Director, Insurance Operations
    Kellie has been an integral part of Oxford since its inception in 2010. She has held several roles during her tenure, currently as the Sr. Director, Insurance Operations she is responsible for key processes and procedures deliver excellence in captive insurance operating systems. Kellie embodies Oxford's work hard play hard mentality!
    Kellie A. Zacharko
    Senior Director, Insurance Operations
  • Wesley C. Chappelle
    Director of Client Services
    Wes handles renewals, Business Plan Amendments, and other requests for various clients. Outside of work, he spends time with his fiancée Ashley, their dog Leo, family, and friends.
    Wesley C. Chappelle
    Director of Client Services
  • Marwa H. Morsi
    Director of Underwriting
    Marwa joined the Oxford team in 2016 with a strong professional background in client-facing environments. She ensures her Oxford team delivers extraordinary customer service, acting as a customer liaison and providing day-to-day responses to enterprise risk and underwriting process queries.
    Marwa H. Morsi
    Director of Underwriting
  • Jessica A. Burnham
    Director of Sales Implementation
    Jessica is driven and team-oriented, coordinating every process to implement a captive insurance company from start to finish. She ensures accuracy and that no detail is left behind. In her off time, you’ll be able to find her with her dogs, exploring outside, or with family and friends.
    Jessica A. Burnham
    Director of Sales Implementation
  • Liz A. Forbeck
    Compliance Director
    Liz is our go-to-person for reporting requirements, including 8886 and 8918 forms. She is involved in projects throughout the company and assists with the Group Captive program. As an adventurer, she enjoys being active with her dogs and skydiving, which is how her husband proposed!
    Liz A. Forbeck
    Compliance Director

Our Team

  • Melissa C. Almeida
    Claims Specialist
    Melissa brings to Oxford 20+ years of experience in the insurance industry with a focus on property and casualty claims. As a Claims Specialist, Melissa works with our captives and clients to enhance our claims client experience. She is passionate about helping others and spending time with her family and French Bulldog.
    Melissa C. Almeida
    Claims Specialist
  • Malorie F. Arellano
    Sales & Marketing Coordinator
    Malorie is our Salesforce enthusiast, tackling the day-to-day operations of the database and managing companywide projects with the Admin team. She is also responsible for market-facing collateral and ensuring our advisors and clients understand the Oxford difference!
    Malorie F. Arellano
    Sales & Marketing Coordinator
  • Madison A. Austin
    Receptionist
    Maddie comes to Oxford with a background in customer relations, a positive attitude, and a passion for customer service. She helps the team operate efficiently by directing calls, and general office organization. When not working, she is tending to her avocado tree, exploring new foods, watching live music, or outside with her husband.
    Madison A. Austin
    Receptionist
  • Annamarie C. Badiang
    Claims Associate
    Anna works closely with the claims team to help move the claims processing more efficiently. Along with assisting in various projects as part of the compliance team. You can see her enjoying her free time with friends, family and her dog, Loki.
    Annamarie C. Badiang
    Claims Associate
  • Mark W. Boner, Jr.
    Operations Manager
    Mark came to Oxford from a 15-year career in managing operations and logistics in warehouse distribution. As Operations Manager he oversees facilities and office projects, and maintains key vendor relationships. In his spare time, he enjoys spending time with his family, playing the drums, and riding his dirt bike.
    Mark W. Boner, Jr.
    Operations Manager
  • Leslie R. Brown
    Senior Account Manager
    Leslie is passionate about her ‘why’ and ensuring that all of Oxford’s clients receive exceptional service. Layered by her loyalty and dedication, she is here to support the company's overall growth initiatives.
    Leslie R. Brown
    Senior Account Manager
  • Olivia M. Burke
    Limited Lines Assistant Account Manager
    Olivia is a Limited Lines Assistant Account Manager. She came to Oxford with over 7 years of client customer service and enjoys ensuring a best-in-class client experience. When she’s not working, Olivia loves to travel, cook, bake, and spend time with her family, friends and dog, Bella.
    Olivia M. Burke
    Limited Lines Assistant Account Manager
  • Julia V. Buskina
    Staff Accountant
    Julia loves taxes! Based out of our Berlin, Maryland office, Julia prepares tax documents and IRS compliance forms for Oxford's clients. She is a world traveler, and has enjoyed visiting many countries across the globe.
    Julia V. Buskina
    Staff Accountant
  • Andrea L. DiMayo
    Marketing & Event Coordinator
    Andrea handles all of the event planning needs for Oxford, as well as projects in the Marketing department. She has been working at Oxford for over 2 years now and loves bringing the company together for team bonding and recognition. Andrea loves to travel and snuggle her dog, Camden!
    Andrea L. DiMayo
    Marketing & Event Coordinator
  • Tara K. DiMayo
    Administrative Assistant
    Tara is our Administrative Assistant for our client service and underwriting team. With years in the service industry, she is ready to learn and take on new tasks and projects. When not working, she has a camera in her hand or is spending quality time with family and friends, and always traveling/exploring.
    Tara K. DiMayo
    Administrative Assistant
  • Robin DoranAIC, AIS, ARM, CPCU
    Senior Claims Analyst
    Robin has over 25 years of experience in the legal and claims fields, as well as a strong background in captive programs. Her experience provides for unique insight to the philosophy and business model of a third-party administrator. She spends most of her free time with her English Bulldog, going on walks and picnics.
    Robin DoranAIC, AIS, ARM, CPCU
    Senior Claims Analyst
  • Shelly Duhaime
    Director, National Accounts/Special Programs
    Shelly has an extensive background in commercial insurance, mastery of captive structures and helping industries convert their insurance expense line to profit. On an off day, she enjoys spending time with her horses and the great outdoors.
    Shelly Duhaime
    Director, National Accounts/Special Programs
  • Neil R. EpsteinJ.D., CLU, ACI
    Risk Management Consultant
    Neil has been with Oxford since 2017. He educates advisors and clients on the various captive options available, and enjoys the challenging opportunity to help business owners with their risk management concerns. In his free time, Neil enjoys running and traveling.
    Neil R. EpsteinJ.D., CLU, ACI
    Risk Management Consultant
  • David P. GinsbergACI, CLU, ChFC, LUTCF
    Risk Management Consultant
    David joined Oxford Risk Management Group in 2013. He works in sales and marketing with trusted advisors in the private client market. Additionally, David helps clients and their advisors understand the uses and benefits of captive insurance for clients’ businesses and financial needs.
    David P. GinsbergACI, CLU, ChFC, LUTCF
    Risk Management Consultant
  • Calloway F. Hatcher, III
    Underwriting Specialist
    Calloway collects specific information on your business to ensure optimal collaboration among the captive coverages and commercial insurance. He also enjoys spending time being active, from going on hikes outside, to playing sports – nothing is off limits!
    Calloway F. Hatcher, III
    Underwriting Specialist
  • Nicole D. Heavrin
    Sales Operations Coordinator
    Nicole has been with Oxford since 2015 and is an alumni of Shippensburg University. She is very hands-on throughout the sales process, from introduction to preparing clients for implementation. In her spare time, she enjoys traveling, spending time with family and friends, and cheering on the Baltimore Ravens!
    Nicole D. Heavrin
    Sales Operations Coordinator
  • Angie M. Heim
    Sales Operations Coordinator
    A graduate of Towson University, Angie’s positive attitude, dedication to customer service, and background in C-suite support give her the experience to aid the sales team in moving cases forward efficiently. In her spare time, she enjoys traveling, especially to the beach!
    Angie M. Heim
    Sales Operations Coordinator
  • Geoffrey D. HeylACI
    Senior Risk Management Consultant
    Geoff has been an integral part of the Oxford team since 2010. In his role, he educates clients and advisors, presenting at seminars across the country on our products. Geoff is a graduate of UConn, where he was the placekicker on the football team. He currently resides in Monkton, Maryland with his wife and two children.
    Geoffrey D. HeylACI
    Senior Risk Management Consultant
  • Jessica C. Hill
    Underwriting Specialist
    Jess invests in getting to know a client’s industry and specific business operations in order to effectively help from their initial implementation to their annual renewal. Outside of work, Jess spends a lot of time skiing, hiking, and enjoying time with friends and family.
    Jessica C. Hill
    Underwriting Specialist
  • Lindsey M. Hughes
    Sales Operations Coordinator
    Lindsey has been an assistant for 4 years with the operations and sales department. She supports multiple leadership members working diligently through the sales process and new programs. She is a positive, dynamic contributor constantly discovering ways to improve processes. On her off day, she can be found traveling, camping or hiking.
    Lindsey M. Hughes
    Sales Operations Coordinator
  • Alex A. HutchinsonAINS
    Underwriting Specialist
    Using his experience in the commercial marketplace, Alex works with the underwriting team to best understand our client’s risks, needs, and often their unique business activities. Outside of work, he spends a lot of time in the gym and on the golf course.
    Alex A. HutchinsonAINS
    Underwriting Specialist
  • Lisa M. Kraft
    Sales Implementation Manager
    Lisa has been an asset to Oxford since 2010 and in the insurance industry for 35 years. Her primary role is to assist the Risk Management Consultants with new business implementations. In her free time, Lisa enjoys traveling and spending time with family and friends.
    Lisa M. Kraft
    Sales Implementation Manager
  • Amanda C. Lanier
    Executive Assistant
    Amanda joined the Oxford team in 2014. Since then, she has worn many hats including executive assistant to Kevin Myers, working with Kristan Costello in the tax department, and managing accounts payable. She lives in Ocean Pines, Maryland with her daughter and their cats and dogs - Buddy, Lady and Johnny, a rescue from Saint Maarten.
    Amanda C. Lanier
    Executive Assistant
  • Fran Lawrence
    Sales Implementation Manager
    Fran came to Oxford with a background in fast-paced work environments. Thriving on building positive internal and external relationships, she assists our team in the execution of new client implementations. In her free time, she travels, attends concerts and festivals, and relaxes on the beach, especially with her 3 children and Shih Tzu.
    Fran Lawrence
    Sales Implementation Manager
  • Abbey L. Levee
    Sales Operations Coordinator
    With a bright, positive attitude and a strong administrative background in sales, Abbey supports key sales consultants and contributes to the team effort of providing a great experience for our clients and advisors. When she is not working, she spends her time hiking, baking, and with friends and family.
    Abbey L. Levee
    Sales Operations Coordinator
  • Albert "Nickel" E. LietzauV
    Risk Management Consultant
    Nickel is a 3rd generation family member in the insurance industry, and has worked 12+ years as a retail P&C broker. At Oxford, he works with business owners and their trusted advisors to educate about captive insurance programs to address their specific needs. Nickel enjoys spending time with his wife and 3 kids, and is an avid golfer.
    Albert "Nickel" E. LietzauV
    Risk Management Consultant
  • Tyler D. Maconaghy
    Risk Management Consultant
    Tyler helps to create peace of mind for our clients by providing them ease of access and understanding of the industry of captive insurance. In his spare time, he can be caught in the world of music by playing guitar and singing!
    Tyler D. Maconaghy
    Risk Management Consultant
  • Amy L. Miller
    Underwriting Specialist
    Amy is a graduate of West Chester University, with over 15 years of experience in the insurance industry. As an experienced underwriter, Amy diligently evaluates and analyzes client risk profiles files for covereage purposes. She loves to travel, camp, and try new foods with her husband and family.
    Amy L. Miller
    Underwriting Specialist
  • Robert A. Mulqueen
    Account Manager
    Rob is a seasoned professional who always brings a smile in his concierge approach to client services. Always accessible, he is eager to guide our clients through any requests, issues, or concerns, and lend a helping hand to get the job done. In his spare time, Rob enjoys spending time with his two children.
    Robert A. Mulqueen
    Account Manager
  • Megan M. Nelson
    Compliance Specialist
    Megan works with other members of the operations and sales teams to ensure timely submission on various reporting requirements. She also works on numerous projects as part of the compliance team.
    Megan M. Nelson
    Compliance Specialist
  • Richard E. Plesha
    Independent Risk Management Consultant
    With over 40 years of experience, Dick is an independent consultant for Oxford. He works with the client’s team of advisors to develop a plan to insure enterprise risks generally not available in the commercial insurance market through a captive insurance company.
    Richard E. Plesha
    Independent Risk Management Consultant
  • Steven K. Russotto
    Claims Analyst
    Steven has a background in multi-line insurance claim examination and investigations. He is committed to quality customer relations and developing and implementing innovative solutions to complex problems. In his spare time, he enjoys spending time outdoors with his wife, 2 teenage sons as well as the family pets.
    Steven K. Russotto
    Claims Analyst
  • Joseph D. Seider
    Risk Management Associate
    Joe thoroughly enjoys problem-solving. He works collaboratively with advisors of business owners, to help identify the unique exposures their clients face and guide them to the best captive insurance solution. Joe loves the outdoors and in his spare time, you can find him fly fishing on the local Gunpowder River!
    Joseph D. Seider
    Risk Management Associate
  • Adara L. Sneeringer
    Claims Manager
    Adara works closely with different members of the claims team, such as Oxford’s TPA, Captive Manager, and Legal Team, in order to ensure smooth and efficient claims processing for our clients. She also works on various projects as part of the compliance team.
    Adara L. Sneeringer
    Claims Manager
  • Alexei H. Steele
    Administrative Assistant
    Alexei is the assistant for the client services department and is responsible for assisting with captive accounts. During the day, you can catch him working to make sure Oxford has the best customer service around, and during the night, you can find him reading his favorite book, petting his cats, or playing video games!
    Alexei H. Steele
    Administrative Assistant
  • James J. Tullis
    Independent Risk Management Consultant
    Jim has been active in the captive insurance space since 2001 and is a firm believer in the industry expression, “If you’ve seen one captive, you’ve seen one captive. They’re all different.” Jim’s experience extends across multiple industries located around the nation. When not assisting clients, Jim enjoys time with family and friends.
    James J. Tullis
    Independent Risk Management Consultant
  • Edward P. Wunderer, IIIACI
    Risk Management Consultant
    Eddie has been with Oxford for 6 years and works with business owners and their trusted advisors across the country. The major part of Eddie’s role is to educate clients and advisors in order to structure the best captive program for their specific needs.
    Edward P. Wunderer, IIIACI
    Risk Management Consultant